Are you looking for the best place to buy tickets for your next concert, sports game, or event? With so many ticket sites out there, it can be hard to know which one to trust. One site that pops up frequently in ticket searches is TickPick. But is TickPick legit and reliable?
In this detailed guide, we’ll take an in-depth look at TickPick reviews, fees, policies, and more to help you decide if it’s a good option for purchasing tickets.
What is TickPick?
TickPick is an online ticket marketplace where buyers and sellers can trade tickets for sports games, concerts, theater, and other live events. The site was founded in 2011 and is based in New York City.
TickPick markets itself as a no hidden fees ticket site. The price you see listed is supposedly the final price you will pay at checkout. There are no added service fees or shipping charges.
The company also promises to have the best prices compared to competitors like StubHub and VividSeats. TickPick says they vet all ticket sellers and guarantee you will receive valid tickets for entry.
TickPick Reviews: What Customers Are Saying
With any ticket site, it’s a good idea to see what other buyers are saying before you purchase. Here’s an overview of TickPick reviews and customer feedback:
Positive Reviews
- Many reviews praise the no hidden fees pricing model. Customers like that the final checkout price is transparent.
- Reviews mention finding good deals and cheaper prices compared to other major ticket sites.
- Most say the site is easy to use. Customers describe a smooth and simple ticket buying process.
- Positive feedback on quick electronic ticket delivery, sometimes within minutes of ordering.
- Customers say the seats received have consistently been as described and valid for entry.
Negative Reviews
- Some complaints about poor customer service responsiveness to inquiries or issues.
- A number of reviews cite significant delivery delays for ticket orders outside of the US.
- There are scattered complaints of receiving different seats than what was displayed or described during purchase.
- The no cancellations or refunds policy bothers some customers who change plans after buying tickets.
Overall, TickPick receives mostly positive feedback with a rating around 4.8 out of 5 stars on most review sites. Complaints exist, but are not overwhelmingly common.
How TickPick Compares to Other Ticket Sites
To help decide if TickPick is your best ticket option, it’s useful to see how it stacks up against some of the top alternatives:
TickPick vs. StubHub
StubHub is probably TickPick’s biggest competitor in the ticket resale marketplace. How do they compare?
- Fees: StubHub adds fees at checkout, while TickPick includes all fees in the ticket price upfront.
- Prices: Side-by-side comparisons often show TickPick listings priced lower than StubHub for the exact same tickets. The savings can be significant.
- Policies: Both sites have similar no refunds or cancellations policies. You can re-list tickets if needed.
- Selection: StubHub likely has a wider inventory of listings, especially for major events. But TickPick still offers ample choice.
- Ratings: StubHub has more reviews as a long-standing site, but TickPick ratings are on par or slightly better on some review sites.
TickPick vs. SeatGeek
SeatGeek is another popular ticket marketplace similar to StubHub. Here’s how it measures up to TickPick:
- Fees: SeatGeek’s fees are lower than StubHub’s but still added at checkout. TickPick displays the full price upfront.
- Prices: SeatGeek and TickPick prices are competitive. SeatGeek offers a “Deal Score” feature while TickPick focuses on transparent pricing.
- Cancellations: Again, both sites have similar no refunds policies unless event is cancelled.
- Ease of Use: SeatGeek and TickPick have clean, intuitive interfaces. SeatGeek’s mobile app may be slightly more user-friendly.
TickPick vs. Vivid Seats
Vivid Seats is a major player as well. Here are the key points of difference:
- Selection: For less popular events, TickPick may have fewer options while Vivid Seats has more inventory.
- Fees: Vivid Seats adds service and delivery fees at checkout like StubHub. TickPick includes fees in its price.
- Ratings: TickPick tends to edge out Vivid Seats slightly in customer reviews, but both score well. Vivid Seats has more total reviews.
Key Things to Know About Using TickPick
If you’re considering buying from TickPick, here are some of the key details you need to know:
Pricing and Fees
- TickPick does not charge service fees, so the listed price should be the final amount you pay.
- Shipping physical tickets has a FedEx delivery fee of $10.99-15.99 on top of the ticket price.
- Some users report “convenience” or processing fees being added at checkout, so look for those.
- Sale prices are final. There are no refunds or cancellations except event cancellation.
Ticket Delivery and Access
- Most TickPick tickets are delivered electronically and can be downloaded to your phone.
- Electronic transfer is instant, while mailed physical tickets take 2+ days to ship.
- Some tickets must be claimed at will call with ID on the day of the event.
- Make sure to checkout delivery method and requirements to access your tickets.
Ease of Use
- TickPick’s website and mobile app interface are clean and simple to navigate.
- Search events, view interactive seat maps, and complete checkout in just a few clicks.
- New users may have to adjust to prices being final and listed without fees included.
Cancellations and Refunds
- TickPick tickets cannot be cancelled or refunded after purchase except for event cancellation.
- Reselling unwanted tickets through TickPick involves listing fees and uncertainty.
- Make sure event details, dates, seats are all correct before completing checkout.
Safety and Security
- TickPick guarantees all tickets are valid and will get you into the event.
- User account information is protected through standard encryption protocols.
- Some customers report successful refunds for invalid tickets, but read policies closely.
The Pros and Cons of Using TickPick
Pros
- No hidden fees – This is TickPick’s biggest selling point. The upfront pricing is transparent.
- Good prices – Reviews often mention finding cheaper deals on TickPick compared to competitors for the same tickets.
- Large inventory – Especially for major events, TickPick provides ample ticket selection across multiple seating zones.
Cons
- Can’t cancel tickets – Like most resellers, all sales are final except event cancellation.
- Customer service complaints – Some reviews cite bad experiences trying to get issues resolved.
- Delivery delays reported – A portion of customers have experienced late ticket delivery, especially for international orders.
Is TickPick Ultimately Legit and Reliable?
When weighing all the evidence, TickPick does appear to be a legitimate and generally reliable place to buy event tickets. They have been in business over 10 years with minimal serious complaints.
The most consistent negatives relate more to industry-wide policies around cancellations and customer service responsiveness. These problems certainly exist, but not overwhelmingly compared to alternatives.
For the advantages of transparent pricing and significant savings, TickPick is likely worth considering among your ticket buying options. As always, weigh the specific event details and seats before pulling the trigger.
Tips for Getting the Best Deal on TickPick
Here are some tips for scoring the best tickets for your budget on TickPick:
- Check prices daily leading up to events – last minute drops are common.
- Browse seller profiles – some have better ratings and cheaper prices than others.
- Compare multiple zones – you can often save significantly by moving up a few rows.
- Buy early for the best selection – inventory drops closer to event dates.
- Use filters to narrow by things like aisle seats, electronic delivery, and more.
- Turn on notifications for your favorite teams, artists, or shows to get alerts for new listings.
FAQs about TickPick
Here are answers to some of the most frequently asked questions about TickPick:
Is TickPick fully legit and safe to order from?
TickPick is a legitimate business with an A+ rating from the Better Business Bureau. Most customers report seamless, problem-free experiences purchasing tickets. They vet sellers and guarantee valid tickets.
What are TickPick’s fees?
TickPick advertises “no fees” but some processing or service fees can appear for certain events or sellers. There are no hidden fees added at checkout. Shipping physical tickets costs $10.99-15.99 extra. Overall fees are lower than most competitors.
Can I get a refund on TickPick tickets?
There are no refunds or cancellations on tickets purchased through TickPick, except in the case that the event is cancelled (not rescheduled). You can relist unwanted tickets for resale but not return them directly. Make sure all details are correct before confirming purchase.
How quickly will I get my TickPick tickets?
Most TickPick tickets are delivered electronically and will show up in your account instantly after checkout. Physical ticket shipping takes 2+ days domestically, up to 2 weeks for international orders. Some tickets are will call only.
Is TickPick better than StubHub or SeatGeek?
There is no one “best” ticket site that fits all scenarios. TickPick tends to offer cheaper prices with transparent no-fee listings compared to StubHub’s fees. But StubHub likely has greater inventory. SeatGeek competes well on usability. Compare event-by-event.
The Bottom Line: Is TickPick Worth Trying for Event Tickets?
TickPick delivers an easy, no-hidden-fees ticket buying experience with prices that undercut most competitors. While customer service and cancellations are common complaints in reviews, this is an industry-wide issue not limited to just TickPick.
For the advantages of transparent pricing, significant cost savings, and a smooth mobile app, TickPick is absolutely worth considering among your ticket site options. There are some risks of delivery delays or lack of recourse if issues arise, but thousands of customers continually report seamless experiences buying tickets on TickPick for prices far below alternatives.
Give TickPick a try to see if you can score some great deals on sought-after events. But make any purchase with awareness around their no-refunds policy. With reasonable expectations set on pricing, transfers, and service, TickPick can be a reliable source to acquire tickets for sports, concerts, theater and more.
