As a StubHub seller, knowing when your tickets will be delivered is key. This ensures a smooth sale and happy buyers. Starting May 1st, StubHub will change how you log in. You’ll need to use your email to reset passwords and get into the site.
This change highlights the In Hand Date (IHD). It’s the day you must have your tickets ready for delivery. We’ll show you how to find this date for your StubHub tickets. This way, you can keep your sales running smoothly and your customers happy.
Whether you’re using the desktop site or the mobile app, we’ve got you covered. We’ll walk you through each step. This will make sure your ticket listings are current and your buyers are in the loop.
StubHub Ticket Delivery Date Basics
When selling tickets on StubHub, knowing about the In Hand Date (IHD) is key. The IHD is when you must have the tickets ready for the buyer. Even if you can send them early, having them ready by this date is important. It keeps your reputation good and makes the sale go smoothly.
What Is In Hand Date (IHD)?
The In Hand Date (IHD) is when you need to have the tickets ready for the buyer. This date is set by the event organizer or the main ticket seller. It changes based on the event and how you plan to deliver the tickets.
Why Delivery Dates Matter for Sellers
For sellers on StubHub, delivering tickets on time is very important. Quick delivery makes buyers happy and helps your reputation. If you’re late, it can hurt your rating and cause problems with future sales.
Key Components of Ticket Delivery System
- Listing management: Accurately updating the ticket details, including the delivery date, on your StubHub seller account.
- Ticket delivery: Ensuring the physical tickets are in your possession and ready to be sent to the buyer by the IHD.
- Communication with buyers: Keeping buyers informed about the delivery status and any possible delays or changes.
Understanding delivery dates helps sellers manage their tickets better. It leads to happy buyers and keeps your reputation strong on StubHub.
Setting Up Your StubHub Seller Account
To sell tickets on StubHub, you need a seller account. Start by registering with your email address. After May 1st, you’ll log in with your community username and a new password.
After setting up your account, you can list your tickets. Here’s how to begin:
- Go to the StubHub website and click “Sell” at the top.
- Pick the event and the tickets you want to sell.
- Enter your ticket details, like price and seat numbers.
- Check your listing for any errors and make changes if needed.
- Agree to the terms and click “List Tickets” to publish your listing.
StubHub doesn’t wait until the concert to sell tickets. They sell them as soon as they get them. If you’re late, the buyer might not get their tickets, causing trouble for both of you.
| Criteria | Details |
|---|---|
| does stubhub wait until concert | No, StubHub processes ticket sales as soon as they receive them. |
| stubhub did not receive tickets | If you do not receive your tickets in time, StubHub may not be able to ship them to the buyer, which can lead to a negative experience. |
Following these steps and knowing StubHub’s rules, you can sell tickets smoothly and successfully.
Locating Your Active Ticket Listings
As a StubHub seller, it’s key to keep an eye on your active ticket listings. This helps you manage your inventory and makes selling smoother. Whether you’re on the desktop or mobile app, finding your listings is easy. It lets you check and update your ticket info quickly.
Desktop Navigation Steps
Desktop users can easily find their active ticket listings by following these steps:
- Log in to your StubHub account and go to the “My Tickets” section.
- Click on the “Listings” tab to see your active ticket listings.
- Here, you can look at each ticket’s details, like the event, date, and price. You can also edit, deactivate, or delete listings as needed.
Mobile App Navigation Guide
The StubHub mobile app makes managing your ticket listings easy on the go. To find your active listings on the app:
- Open the StubHub app and tap the “Sell” icon.
- Select “Active Listings” to see your current ticket inventory.
- Then, you can review, edit, or take action on any of your active listings right from the app.
Whether you’re stubhub scanning tickets on phone or managing listings on your desktop, finding your active inventory on StubHub is simple. Keeping your listings organized and up-to-date helps you sell smoothly. This way, you increase your chances of selling your stubhub tickets not available yet successfully.
How Do I Find Delivery Date on StubHub Tickets I Sell
As a StubHub seller, it’s important to keep track of ticket delivery dates. The In Hand Date (IHD) shows when you must have tickets ready for the buyer. This date is key for a smooth buying experience and on-time delivery.
To find the delivery date for your StubHub tickets, check your active listings. You can do this on the desktop site or the mobile app. The IHD is easy to spot for each listing, helping you track when to send tickets.
Accessing Delivery Dates on Desktop
- Log in to your StubHub seller account on the desktop site.
- Navigate to the “Selling” section and click on “Active Listings”.
- For each of your active ticket listings, you’ll see the “In Hand Date” (IHD) clearly indicated.
Checking Delivery Dates on Mobile
- Open the StubHub mobile app and sign in to your seller account.
- Tap on the “Selling” tab at the bottom of the screen.
- Scroll through your active listings, and the IHD will be displayed for each ticket.
Knowing the delivery dates for your StubHub tickets is vital. It ensures a good buying experience for your customers and avoids delivery problems. Managing your delivery timelines well helps keep your seller reputation strong on the platform.
| Key Benefit | Description |
|---|---|
| Timely Delivery | Knowing the In Hand Date (IHD) allows you to plan ahead and ensure your StubHub tickets are delivered to buyers on time, meeting the platform’s delivery guarantee. |
| Buyer Satisfaction | Providing a seamless ticket delivery experience helps build trust with your buyers and maintains a positive seller reputation on StubHub. |
| Avoiding Issues | Staying on top of delivery dates helps you avoid problems, such as late or missing ticket deliveries, which can lead to buyer complaints and negative feedback. |
Modifying Delivery Dates Through Desktop Platform
As a StubHub seller, you might need to change the delivery date for your tickets. The desktop platform makes this easy. Just follow these steps to update the delivery date on your active ticket listings.
Step-by-Step Calendar Selection Process
- Log in to your StubHub seller account and go to the “My Tickets” section.
- Find the ticket listing you want to update and click “Edit Listing”.
- Under “You’ll have the tickets by”, click “Change date”.
- A calendar will pop up. Pick the new delivery date and click “Save” to update it.
Saving Updated Delivery Information
After picking a new delivery date, check the updated details. Make sure they’re right. Then, click “Save” to confirm the changes. This will update your ticket listing’s delivery info, keeping buyers informed.
Updating the delivery date is key to a good experience for your StubHub buyers. It helps avoid issues like tickets not loading or not being received.
Mobile App Delivery Date Management
In the fast world of ticket resale, managing delivery dates on-the-go is key. The StubHub mobile app makes it easy to track and update ticket delivery info. This ensures a smooth experience for both you and your buyers.
To check your ticket delivery details on the app, tap “Sell > Active listings,” then “Tickets in hand.” You can then pick a new delivery date using the built-in calendar. Just tap “Done” to confirm the changes.
This mobile-friendly process helps you manage ticket delivery dates easily. Whether you’re stubhub scanning tickets on phone or managing listings from anywhere, you’re in control. Keeping buyers informed and delivering on time boosts your reputation and encourages repeat business.
Staying ahead in ticket resale is vital, and the StubHub mobile app’s delivery management is a big help. With a few taps, you can update delivery info and give buyers the service they expect.
Reliable ticket delivery builds trust and keeps your selling history strong on StubHub. Using the mobile app’s delivery management, you can stay organized. This way, you can handle stubhub tickets not showing up confidently.
Technical Limitations and Solutions
StubHub is always trying to make things better for its users. But sometimes, technical problems can affect ticket sellers. One big issue is when the “Make Changes” feature in user profiles isn’t working. This is important for updating In Hand Dates (IHD).
Current Platform Restrictions
There’s a technical problem right now. Sellers can’t change IHDs using the “Make Changes” option in their StubHub accounts. This is a big problem for sellers who need to update delivery info for their tickets.
Alternative Update Methods
While the “Make Changes” feature is down, StubHub suggests contacting customer support by email. They can help with updating IHDs. The support team is ready to help with any error loading tickets on stubhub or stubhub did not receive tickets issues.
StubHub’s engineers are working hard to fix the problem. They want to bring back the “Make Changes” feature soon. Until then, sellers should keep up with platform updates. They should also contact support for any questions or concerns about ticket delivery.
Buyer Communication Protocol
At StubHub, making sure tickets get to you on time is key. If there’s a problem with delivery after a sale, StubHub’s team will talk to you. Sellers should reach out to customer service for help, as they can’t change delivery details themselves.
StubHub values stubhub ticket delivery guarantee and keeps in touch with everyone. If the stubhub ticket delivery guarantee needs to change, the team will find a good solution. They aim to keep everyone happy and work hard to do so.
StubHub doesn’t just wait until the concert to send tickets. They use smart logistics and checks to make sure tickets arrive safely and on time. This is all thanks to their tech and partnerships with event organizers. They want buying tickets to be easy and smooth for everyone.
