If you’ve sold tickets on Viagogo, you’re likely eager to get your hands on your earnings. Viagogo typically takes 5-8 business days after an event to pay sellers. This timeline ensures the legitimacy of transactions and accounts for various processing factors. But there’s more to the story than just a simple timeframe.
In this comprehensive guide, we’ll explore the ins and outs of Viagogo’s payment process. From understanding the factors that influence payment speed to troubleshooting common issues, we’ve got you covered. Whether you’re a first-time seller or a seasoned pro, you’ll find valuable insights to navigate Viagogo’s payment system with confidence.
Viagogo’s Payment Process
Overview of Viagogo’s Business Model
Viagogo operates as an online marketplace where people buy and sell tickets for live events. Unlike official ticket agents, Viagogo acts as a middleman, connecting buyers with sellers. This model impacts how and when sellers receive their money.
The Typical Payment Timeline
The standard Viagogo payment process follows these steps:
- You list and sell your tickets
- The event takes place
- Viagogo initiates payment 2-4 business days after the event
- You receive your money within 5-8 business days post-event
This timeline might seem long, but it serves a purpose. It allows Viagogo to verify that the event went smoothly and there were no issues with the tickets you sold.
Factors Affecting Viagogo Payment Speed
Several elements can influence how quickly you get paid:
Event Date and Ticket Delivery
The clock starts ticking after the event ends. If you’re selling tickets for a concert months away, you’ll need to wait until after the show to see your money.
Payment Method Selection
Your chosen payment method affects processing times:
- Direct bank transfers might be quicker
- PayPal payments could take a bit longer
- International transfers often require extra processing time
Bank Processing Times
Once Viagogo releases your payment, your bank needs time to process it. This can add 1-3 business days to the timeline.
Step-by-Step Guide to Getting Paid on Viagogo
Listing Your Tickets
Start by creating a clear, accurate listing. Include all relevant details about your tickets to avoid issues later.
Confirming the Sale
Once your tickets sell, you’ll receive a notification. Review the sale details carefully.
Delivering the Tickets
Promptly send your tickets to the buyer through Viagogo’s system. Quick delivery can help ensure a smooth transaction.
Waiting for the Event
This is the hardest part – patience is key. Remember, Viagogo won’t process your payment until after the event.
Payment Initiation and Processing
After the event, Viagogo will start the payment process. Keep an eye on your email for updates.
Common Payment Issues and Troubleshooting
Delayed Payments: What to Do
If you haven’t received your payment within 8 business days post-event:
- Check your Viagogo account for updates
- Verify your payment method details
- Contact Viagogo support for assistance
Resolving Failed Payments
Payment failures can happen for various reasons:
- Incorrect banking information
- Expired cards
- Account verification issues
To fix these:
- Double-check your payment details in your Viagogo account
- Update any outdated information
- Respond promptly to any verification requests from Viagogo
Dealing with Incorrect Banking Details
Entered the wrong account number? Don’t panic. Contact Viagogo support immediately to update your information before the payment is processed.
Maximizing Your Chances of Prompt Payment
Best Practices for Viagogo Sellers
- Keep your account information up-to-date
- Respond quickly to buyer questions
- Ship tickets promptly
- Maintain a good seller rating
Choosing the Right Payment Method
Consider these factors when selecting your payment method:
- Processing speed
- Fees involved
- Ease of use
- Currency conversion (for international sellers)
Viagogo Payment Policies: What Sellers Need to Know
Payment Guarantees and Protections
Viagogo offers certain protections for sellers:
- Payment for valid sales is guaranteed
- Protection against fraudulent buyers
However, these protections come with responsibilities. Make sure you understand Viagogo’s seller policies to avoid issues.
Tax Implications for High-Volume Sellers
If you’re selling lots of tickets, be aware of potential tax obligations:
- U.S. sellers with over $20,000 in sales and 200+ transactions may need to provide tax information
- International sellers should check local tax laws
Comparing Viagogo’s Payment Speed to Other Ticket Marketplaces
Industry Standards for Seller Payments
Viagogo’s 5-8 day payment timeline is fairly standard in the industry. Some competitors offer faster payouts, while others may take longer.
Pros and Cons of Viagogo’s Payment System
Pros:
- Reliable payment for valid sales
- Protection against fraud
Cons:
- Longer wait times compared to some competitors
- Limited options to expedite payments
FAQs About Viagogo Payments
When exactly will I receive my money?
While Viagogo aims for 5-8 business days after the event, exact timing can vary. Factors like payment method and bank processing times play a role.
Can I get paid faster on Viagogo?
Currently, Viagogo doesn’t offer expedited payment options. The best way to ensure prompt payment is to follow all seller guidelines and keep your account information up-to-date.
What if the event is cancelled or postponed?
For cancelled events, Viagogo typically refunds buyers and doesn’t process seller payments. For postponed events, payment usually occurs after the rescheduled date.
Conclusion: Is Viagogo’s Payment Timeline Worth It for Sellers?
Viagogo’s payment system balances security and reliability. The 5-8 day wait might seem long, but it helps keep everyone safe. Many sellers find that Viagogo’s big market and protections make up for the longer wait.
If you’re okay with waiting and want a secure place to sell, Viagogo could work for you. But remember, doing well on Viagogo isn’t just about fast payments. Good service, honest listings, and quick replies are key.
Knowing when you’ll get paid helps you plan better. This lets you focus on what’s important – helping fans get tickets to events they love. Whether you’re new to selling or a pro, understanding Viagogo’s payment timing is a big help.
