Yes, you can resell tickets on Viagogo, even if you haven’t received them yet. This guide covers everything you need to know about the process, from listing your tickets to getting paid.
Ticket resale has become a common practice in the event industry. Whether you’ve bought tickets for a concert you can no longer attend or scored extra seats to a sold-out game, you might be wondering about your options. Viagogo, a popular online marketplace, offers a platform for buying and selling tickets. Let’s explore how you can use Viagogo to resell your tickets and what you should know before diving in.
Understanding Viagogo’s Ticket Resale Platform
What is Viagogo?
Viagogo is a website that connects ticket buyers and sellers. It’s a secondary market where people can resell tickets they’ve purchased for various events, including concerts, sports games, and theater performances.
How Viagogo’s resale process works
The process is straightforward. Sellers list their tickets on the platform, and buyers can purchase them. Viagogo acts as an intermediary, handling the transaction and providing certain guarantees to both parties.
Benefits of reselling tickets on Viagogo
Reselling on Viagogo offers several advantages:
- Wide audience reach
- Secure transactions
- Flexibility in pricing
- Opportunity to recoup costs for events you can’t attend
Step-by-Step Guide to Reselling Tickets on Viagogo
Creating a Viagogo account
To start reselling, you’ll need a Viagogo account. Here’s how to set one up:
- Go to the Viagogo website
- Click on the “Sign Up” button
- Fill in your details
- Verify your email address
Accessing the resale feature
Once you’re logged in, you can access the resale feature:
- Click on “Sell” in the top menu
- Choose the event for which you want to sell tickets
Listing your tickets for resale
Now, it’s time to create your listing:
- Select the specific event and date
- Enter the number of tickets you’re selling
- Provide details about the tickets (section, row, seat numbers)
- Upload any relevant ticket images
Setting your resale price
Pricing is crucial. Consider these factors:
- Original ticket price
- Current market demand
- Viagogo’s fees and commissions
Set a competitive price to attract buyers while ensuring you don’t lose money.
Managing your ticket listings
After listing, you can:
- Edit your listing details
- Change the price
- Remove the listing if you change your mind
Keep an eye on your listings and adjust as needed based on market trends.
Reselling Viagogo Tickets You Haven’t Received Yet
Can you resell tickets before receiving them?
Yes, Viagogo allows you to resell tickets even if you haven’t received them yet. This feature can be helpful if you’ve bought tickets for a future event but your plans have changed.
Risks and considerations
While convenient, this option comes with some risks:
- Ensure you’ll receive the original tickets in time
- Be prepared to deliver the tickets promptly once you get them
- Understand the potential consequences if you can’t provide the tickets
Viagogo’s policies on reselling unreceived tickets
Viagogo has specific rules for this situation:
- You must indicate that you don’t have the tickets yet
- You’re responsible for delivering valid tickets to the buyer
- Failure to provide tickets can result in penalties
Viagogo’s Payment Process for Resellers
When do resellers get paid?
Viagogo typically processes payments 5-8 business days after the event. This delay helps ensure the validity of the transaction and protects buyers.
Payment methods available
Viagogo offers several payment options:
- Bank transfer
- PayPal
- Check (in some regions)
Choose the method that works best for you when setting up your account.
Fees and commissions on resold tickets
Be aware that Viagogo takes a commission on each sale. The exact percentage can vary, so check the current rates before listing. Factor these fees into your pricing strategy to avoid surprises.
Delivering Resold Tickets to Buyers
Types of ticket delivery methods
Delivery methods can include:
- E-tickets
- Mobile tickets
- Physical tickets sent by mail
- Box office pickup
Seller responsibilities for ticket delivery
As a seller, you’re responsible for:
- Choosing the delivery method
- Ensuring tickets reach the buyer on time
- Providing accurate ticket information
Viagogo’s role in the delivery process
Viagogo facilitates the process by:
- Providing a secure platform for information exchange
- Offering guidance on delivery methods
- Stepping in if issues arise
Viagogo’s Guarantee for Buyers and Sellers
Understanding the Viagogo Guarantee
The Viagogo Guarantee aims to create trust in the marketplace. It covers both buyers and sellers, ensuring a fair transaction for all parties.
Protection for resellers
Sellers benefit from:
- Secure payment processing
- Protection against fraudulent buyers
- Support in case of disputes
Buyer assurances when purchasing resold tickets
Buyers are promised:
- Valid tickets delivered on time
- Refunds if events are canceled
- Customer support throughout the process
This guarantee helps create a trustworthy environment for ticket resale.
Tips for Successful Ticket Reselling on Viagogo
Pricing strategies for resellers
Smart pricing can make or break your reselling success:
- Research current market prices for similar tickets
- Consider timing – prices often fluctuate as the event date approaches
- Be competitive, but ensure you’re covering your costs and fees
Timing your ticket listings
Timing matters in the resale market:
- List early for popular events to capture eager buyers
- For less popular events, you might get better prices closer to the date
- Be aware of announcement dates for lineups or teams, which can affect demand
Maximizing the visibility of your resale listings
To stand out in the crowd:
- Provide detailed, accurate ticket information
- Use clear, high-quality images of the tickets when possible
- Respond promptly to any buyer questions
Legal and Ethical Considerations of Reselling Tickets
Is it legal to resell tickets on Viagogo?
The legality of ticket resale varies by location. In many places, it’s perfectly legal, but some jurisdictions have restrictions. Always check local laws before reselling.
Ethical debates surrounding ticket reselling
Ticket reselling is a contentious topic:
- Some view it as a fair market practice
- Others see it as unfair to artists and genuine fans
- The debate often centers around pricing and accessibility
Viagogo’s stance on scalping and fair pricing
Viagogo positions itself as a neutral marketplace:
- They don’t set prices – sellers do
- They encourage fair pricing practices
- They comply with local laws and regulations
Comparing Viagogo to Other Ticket Resale Platforms
Viagogo vs. StubHub
Both platforms offer similar services, but differences include:
- Geographic focus (Viagogo is more popular in Europe)
- User interface and experience
- Fees and pricing structures
Viagogo vs. Ticketmaster Resale
Key distinctions:
- Ticketmaster often have direct relationships with venues and artists
- Viagogo operates purely in the secondary market
- Verification processes may differ
Pros and cons of choosing Viagogo for reselling
Pros:
- Wide international reach
- User-friendly platform
- Secure transactions
Cons:
- Fees can be high
- Some negative press in certain markets
- Competition can be fierce for popular events
Common Issues and Solutions When Reselling on Viagogo
Dealing with unsold tickets
If your tickets don’t sell:
- Adjust your pricing
- Improve your listing description
- Consider other platforms or selling methods
Handling buyer complaints or disputes
In case of issues:
- Communicate clearly and promptly with the buyer
- Keep all correspondence within the Viagogo platform
- Reach out to Viagogo support if needed
Viagogo’s customer support for resellers
Viagogo offers support through:
- Online help center
- Email support
- Phone support in some regions
Don’t hesitate to use these resources if you encounter problems.
Future of Ticket Reselling on Viagogo
Emerging trends in the secondary ticket market
The resale market is evolving:
- Increased use of mobile ticketing
- Growing emphasis on fraud prevention
- Potential for blockchain technology in ticket verification
Potential changes to Viagogo’s reselling policies
Stay informed about:
- Updates to user agreements
- Changes in fee structures
- New features or services
Impact of technology on ticket reselling
Technology is reshaping the industry:
- AI might help in pricing and fraud detection
- Virtual and augmented reality could change the event experience
- Improved data analytics may lead to more personalized experiences
Conclusion
Selling tickets on Viagogo can help you get money back for events you can’t go to. You might even make some extra cash on popular tickets. The site is easy to use and reaches many buyers. It also has some rules to protect both sellers and buyers.
To do well on Viagogo:
- Learn how it works
- Know the fees
- Check if it’s legal where you live
- Set fair prices
- Give good customer service
Whether you’re selling once or often, Viagogo can help you find buyers. Just be fair, follow the rules, and think about the people who will use your tickets.
Good luck with your ticket sales!
