Is Big Time Tickets Legit

If you’re looking to purchase tickets for an event, you’ve probably come across Big Time Tickets, an online ticket resale platform. The company has been in business since 2017, but is Big Time Tickets legit? In this comprehensive guide, we’ll take a close look at the legitimacy and reputation of Big Time Tickets to help you make an informed decision.

What is Big Time Tickets?

Big Time Tickets is an online ticket resale platform that allows people to buy and sell tickets for various events such as concerts, sports games, theater performances, and more. It’s important to note that Big Time Tickets is not a primary ticket seller. Instead, they operate as a resale marketplace, where individuals can list and purchase tickets from each other.

Sam Katzman and Dan Greco co-founded Big Time Tickets in 2017, which would make them a long-standing player in the ticket resale industry. However, as we’ll discuss in more detail, their reputation and legitimacy are not without question.

The Company’s Website and Customer Reviews

When visiting the Big Time Tickets website, it appears professional and well-designed, with contact information and a straightforward interface for browsing and purchasing tickets. This gives the initial impression of a legitimate business.

However, one concerning factor is that Big Time Tickets is not accredited by the Better Business Bureau (BBB). The BBB is an organization that reviews businesses and assigns them a rating based on factors like customer complaints and how the business resolves them. Big Time Tickets does not have BBB accreditation, which is a red flag.

In terms of independent reviews, there is limited information available about Big Time Tickets outside of their own website and a few sources. On the BBB website, they have a rating of 1.33 out of 5 stars based on 3 customer reviews. These reviews allege issues with receiving tickets or refunds, which is concerning.

On the other hand, there are some positive reviews for Big Time Tickets on Facebook. Several customers claim to have successfully sold their accounts to Big Time Tickets and received payment quickly. Some reviews mention initial skepticism but state that the transaction was legitimate and not a scam.

Overall, the lack of BBB accreditation, limited independent reviews, and negative reviews on the BBB should give potential customers pause. While there are some positive experiences, the limited information available makes it difficult to definitively assess their legitimacy and reputation.

Positive Facebook Reviews Praise Big Time Tickets’ Quick Payments

Despite the concerns raised by the BBB reviews, Big Time Tickets has received several positive reviews on Facebook from customers who claim to have successfully sold their accounts and received payment promptly. Here are a few examples:

  • Kandraleigh Guerra: “Entire process really took 10 minutes! ⭐️ ⭐️⭐️⭐️⭐️! Highly recommend! Not a scam. Thank you Big Time Tickets!”
  • Carletta Saylor: “They were awesome had my money in mins easiest 40.00 I have made.”
  • Niecee Glosen: “I was skeptical but had nothing to lose on my account plus I changed everything. I sent them my info and they sent the $40 within minutes. Definitely worked.”
  • Karen Ahrendt: “Quick and easy, but beware: if you have a business PayPal account then PayPal is gonna take their little cut of the $40🙄😒 but Big Time Tickets is 💯 legit and it’s easy money. Just wish I had more accounts to sell lol.”
  • Christy Thomas: “Absolutely legit and easy! Thanks!”
  • Ashley Ritz: “It’s legit and I usually don’t believe anything on FB. Only took a few minutes and $40 sent to my account!”
  • Danny Hardin: “Quick response and very professional. I was able to sell my account in less than 10 minutes. Highly recommend!”
  • Nicole Marilyn: “Legit. Ensured money made it through safe to my account. Took 2 seconds. Easy money.”
  • Santiago Corral: “Had two old accounts that I didn’t use and Big Time Tickets bought them off me! This is totally legit and not a scam.”
  • Jessica Moore: “It’s legit!!!! Thank you so much highly recommend.”
  • Michael Barrett: “Responded quickly and had my money in less than 5 minutes!! would recommend 10/10.”

These Facebook reviews provide some positive insights into the experiences of customers who have sold accounts to Big Time Tickets. However, it’s important to keep in mind that these are a limited set of reviews, and the overall picture of the company’s legitimacy remains unclear.

Key Pros and Cons of Using Big Time Tickets


  • Their website looks professional and well-designed.
  • They have some positive customer reviews, particularly on Facebook.
  • Big Time Tickets claims to have been in business since 2017, which would give them a long history in the ticket resale industry.


  • Big Time Tickets is not accredited by the Better Business Bureau (BBB).
  • There are limited independent reviews available, making it difficult to thoroughly assess their reputation.
  • The few reviews on the BBB website are negative, alleging issues with receiving tickets or refunds.
  • As a resale marketplace, Big Time Tickets cannot guarantee the legitimacy of the tickets being sold on their platform.

Is It Safe to Buy Tickets from Big Time Tickets?

Given the limited information available and the negative reviews on the BBB, it’s difficult to definitively state whether it’s safe to purchase tickets from Big Time Tickets. As a resale marketplace, they cannot guarantee the legitimacy of the tickets being sold on their platform.

There are potential risks involved with purchasing tickets from a resale marketplace, as opposed to buying directly from the event organizer or venue. You may encounter issues such as receiving fake or invalid tickets, or not receiving tickets at all.

It’s crucial to thoroughly research any ticket reseller before making a purchase. The negative reviews on the BBB, alleging issues with receiving tickets or refunds, should be taken seriously. Additionally, be wary of deals that seem too good to be true – if the prices are significantly lower than other sellers, it’s a potential red flag that the tickets may not be legitimate.

Safer Alternatives for Purchasing Tickets

To minimize the risks associated with online ticket purchases, it’s generally safer to buy tickets directly from the event organizer or venue. This guarantees that the tickets are legitimate and that you won’t encounter any issues with receiving them.

If you do choose to use a ticket resale platform, it’s important to select one with a solid reputation and strong buyer protection policies. Some reputable resale platforms include StubHub, SeatGeek, and Vivid Seats. These platforms typically have established rating systems for sellers, allowing you to check their history and feedback before making a purchase.

It’s also a good idea to research typical pricing for the event you’re interested in. If a seller is offering tickets at a price that seems too low compared to other listings, it’s likely a scam or an attempt to sell fake tickets.

Tips for Buying Tickets Safely Online

Regardless of which platform or seller you choose to purchase tickets from, there are some general tips that can help ensure a safe and secure transaction:

  1. Pay with a credit card: Credit card issuers often offer additional protections and the ability to dispute charges if there are any issues with your purchase.
  2. Be wary of sellers without much public feedback: Look for sellers with a significant number of positive ratings and reviews from past buyers.
  3. Research typical pricing: As mentioned earlier, researching the typical pricing range for the event you’re interested in can help you identify potential scams or deals that seem too good to be true.
  4. Use reputable platforms with established buyer guarantees: Stick to well-known ticket resale platforms that offer buyer protection policies and have a strong track record of customer satisfaction.

By following these tips and exercising caution, you can minimize the risks associated with online ticket purchases and increase the likelihood of a smooth transaction.


In conclusion, while Big Time Tickets has some positive customer experiences, there are also red flags that make their legitimacy questionable. The limited independent reviews available, lack of BBB accreditation, and past issues raised on the BBB should give potential customers pause.

While not necessarily an outright scam, it’s difficult to guarantee the legitimacy of tickets purchased through Big Time Tickets’ resale marketplace. Your safest bets are buying directly from event organizers or established resale platforms with strong buyer protections, such as StubHub or SeatGeek.

If you do decide to take the risk with Big Time Tickets, be sure to thoroughly research pricing, read any available reviews, and exercise caution. And remember, if a deal seems too good to be true, it probably is. By following these guidelines and using your best judgment, you can navigate the world of online ticket purchases safely and securely.

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