Buying tickets to popular shows is challenging. O2 Priority offers 48-hour early access to thousands of events through Ticketmaster, giving you a better chance to secure tickets.
O2 Priority Ticket Access System
O2 Priority serves as your golden ticket to exclusive presales on Ticketmaster. You’ll get access to shows and events two full days before the general public. This early access applies to thousands of events across the UK.
Who Can Get O2 Priority
O2 Priority isn’t just for O2 phone customers. These groups can access the service:
- O2 mobile customers (contract or pay-as-you-go)
- Virgin Media broadband customers
- Virgin Media TV customers
- Virgin Media landline customers
Virgin Mobile users can’t get O2 Priority access. If you’re not with O2 or Virgin Media, you can get access by:
- Buying an O2 pay-as-you-go SIM card
- Topping up with £10
- Activating the SIM
- Registering for Priority with your new number
Benefits for Concert and Event Tickets
O2 Priority tickets come with extra perks:
- 48-hour early access to ticket sales
- Reserved ticket allocation for Priority members
- Separate Priority queue at O2 Academy venues
- Special entrance (Entrance B) at The O2
- Option to bring up to three friends in Priority queues
- Access to thousands of events nationwide
O2 Priority vs Regular Ticket Sales
Priority tickets work on a first-come, first-served basis. Each presale gets a specific allocation of tickets. Once they’re gone, you’ll need to try the general sale. The presale doesn’t guarantee better seats – they might be different from general sale tickets.
Setting Up O2 Priority for Ticketmaster
Registration Steps
Follow these steps to set up O2 Priority:
- Download the Priority app or visit the O2 Priority website
- Click register
- Enter your O2 phone number or Virgin Media account details
- Wait for the verification code
- Enter the code when prompted
- Create your account password
- Enable location services (optional but recommended)
App vs Website Access
Both the app and website offer full access to Priority tickets. The app provides:
- Push notifications for new tickets
- Location-based alerts
- Faster access to presales
- Digital ticket storage
The website works well for:
- Larger screen viewing
- Easier form filling
- Multiple tab management
- Faster refresh rates during busy sales
Account Verification Process
First-time verification requires:
- Valid O2 number or Virgin Media account
- Active service
- UK location
- Working phone for verification code
- Email address
Buying Tickets Through O2 Priority
Pre-sale Access Times
Priority sales typically:
- Start at 9:00 AM UK time
- Open 48 hours before general sale
- Run until tickets sell out or general sale begins
- Show exact countdown in the Priority app
Ticketmaster Connection Process
To buy tickets:
- Open Priority app or website
- Find your event
- Click the presale link
- Get redirected to Ticketmaster
- Join the waiting room (if available)
- Select tickets when sale starts
- Complete purchase within time limit
Payment Methods
Ticketmaster accepts:
- Credit cards
- Debit cards
- PayPal (on selected events)
- Gift cards
- Stored payment methods
Your payment details don’t need to match your O2 account.
Ticket Limits and Restrictions
Standard restrictions include:
- Maximum tickets per customer (usually 4-6)
- One presale purchase per account
- Limited ticket allocation for Priority members
- Time limit to complete purchase
- No guarantee of specific seat locations
Tips for Successful O2 Priority Purchases
Preparation Before Sales
Set up before the sale:
- Create Ticketmaster account
- Save payment information
- Clear browser cache
- Test login details
- Enable notifications
- Check internet connection
- Set multiple alarms
Queue System Strategy
Maximize your chances by:
- Joining the waiting room early
- Using multiple devices
- Staying logged in
- Not refreshing unnecessarily
- Keeping payment details ready
- Having backup payment methods
- Staying patient in the queue
Backup Plans When Tickets Sell Out
If Priority tickets sell out:
- Try LiveNation presale (usually next day)
- Wait for general sale
- Check for extra Priority releases
- Set up Ticketmaster alerts
- Follow the artist’s social media
- Consider resale options
Common O2 Priority Issues
Login Problems
Fix login issues by:
- Double-checking your password
- Ensuring active O2/Virgin service
- Clearing browser cache
- Using mobile data instead of WiFi
- Reinstalling the app
- Requesting password reset
Location Services Errors
Location problems often happen because:
- GPS is turned off
- You’re inside a building
- Phone needs location update
- App needs permissions
- Previous location is cached
Payment Processing Fixes
When payments fail:
- Check card balance
- Verify billing address
- Try alternate payment
- Clear browser cookies
- Use mobile data
- Contact bank if needed
- Keep trying if system is busy
Mobile App Troubleshooting
Common app fixes:
- Force stop app
- Clear cache
- Check for updates
- Reinstall app
- Verify internet connection
- Allow all permissions
- Restart phone
O2 Priority Ticket Transfer Rules
Sharing Tickets with Non-O2 Customers
You can share tickets by:
- Transferring through Ticketmaster app
- Adding companion names
- Sharing digital tickets
- Printing tickets if allowed
- Using Ticketmaster’s transfer system
Digital Ticket Management
Handle digital tickets by:
- Adding to mobile wallet
- Downloading Ticketmaster app
- Saving offline copies
- Taking screenshots (if allowed)
- Keeping confirmation emails
Entry Requirements at Venues
For smooth entry:
- Bring booking confirmation
- Show digital tickets
- Have ID ready
- Arrive with your group
- Follow venue rules
- Keep tickets accessible
Special Features and Perks
Priority Queue Access at Venues
O2 venues offer:
- Separate Priority entrance
- Faster entry
- Group access (up to 4 people)
- Special wristbands
- Early access times
Exclusive Areas and Upgrades
Members might get:
- VIP area access
- Venue upgrades
- Special viewing areas
- Meet and greet chances
- Extra perks at O2 venues
Additional Member Benefits
Beyond tickets, Priority offers:
- Food and drink deals
- Venue discounts
- Special experiences
- Monthly rewards
- Location-based offers
Advanced O2 Priority Features
Multiple Device Management
Control your account across devices:
- Sync preferences
- Manage notifications
- Track purchases
- Save favorites
- Update settings
Notification Settings
Customize alerts for:
- New presales
- Favorite artists
- Local events
- Price drops
- Special offers
Account Security
Keep your account safe with:
- Strong password
- Two-factor authentication
- Regular password updates
- Secure payment info
- Privacy settings
O2 Priority on Ticketmaster opens doors to exclusive presales and special perks. Success comes down to preparation, quick action, and knowing the system. Set up your account, stay ready for sales, and keep your payment details handy. With these tools and tips, you’re ready to grab tickets to your next big event.
